fabji Privacy Policy

fabji ("we", "us", or "our") operates the online gaming platform accessible at fabji.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. Please read this document carefully. By accessing fabji.org and using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This policy applies to all users of the fabji platform, including visitors from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions across Bangladesh. We reserve the right to update this Privacy Policy at any time, and we encourage you to review it periodically. Your continued use of our services constitutes your acceptance of any changes we make.

To deliver a seamless gaming experience and comply with responsible gaming obligations, fabji collects the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of a government-issued identification document for account verification purposes.
• Contact information: email address, phone number, and residential address (city and district within Bangladesh).
• Financial information: mobile banking account identifiers (e.g., your bKash, Nagad, or Rocket mobile number) and transaction history for deposits and withdrawals. We do not store full payment credentials or card numbers on our servers.
• Usage data: pages visited, games played, session durations, betting history, wagering patterns, and login/logout timestamps.
• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and referring URLs collected automatically when you access the platform.
• Communications: records of any messages, support tickets, live-chat transcripts, or emails you send to our customer service team.

We collect this information directly from you when you register, make a deposit, place a bet, contact support, or interact with the platform. Some technical data is collected automatically via cookies and server logs.

fabji uses the personal information we collect for the following purposes:

• Account management: to create, maintain, and secure your fabji account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, and all other gaming products available on the platform.
• Responsible gaming compliance: to monitor gambling patterns, enforce deposit and bet limits, support self-exclusion requests, and ensure that only players aged 21 and above use the platform.
• Customer support: to respond to your queries, resolve disputes, and improve our support services based on feedback and conversation records.
• Marketing and promotions: to send you relevant bonus offers, reload promotions, and seasonal campaigns (such as Eid or BPL tournament specials) by email or on-platform notification, where you have not opted out of such communications.
• Platform improvement: to analyze usage data, identify technical issues, run A/B tests, and develop new features that enhance your gaming experience.

fabji does not sell your personal information. We may share limited data with trusted third parties only in the following specific circumstances:

• Payment processors: we share the minimum necessary transaction data with payment gateway partners (such as bKash, Nagad, and Rocket) to process your deposit and withdrawal requests. These partners are contractually bound to handle your data securely and may not use it for any other purpose.
• Game providers: we share session tokens and player identifiers with licensed game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) to the extent necessary to load and run the games you play. These providers operate under their own privacy and security policies.
• Legal and regulatory obligations: we may disclose personal information to competent authorities when required by applicable law, regulation, court order, or when necessary to protect the rights, property, or safety of fabji, our users, or the public.

In all cases, we apply strict data minimization — only the data that is strictly necessary for the purpose is shared. We do not share your information with social media platforms, third-party advertisers, or data analytics companies.

fabji uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how users interact with the site. Cookies are small text files stored on your device by your browser. We use the following types of cookies:

Essential cookies are required for the platform to function — they keep you logged in during your session, remember your language preference, and manage your cart or game state. Without these cookies, core features cannot operate. Analytical cookies help us understand which pages and games are most popular, how long sessions last, and where technical errors occur. These are processed in aggregate form and do not identify you personally. You may disable non-essential cookies through your browser settings; however, doing so may affect your experience on the platform.

fabji retains your personal data for as long as your account remains active and as long as required to fulfill the purposes described in this Privacy Policy. For most categories of account-related data, this means we hold your information for the duration of your account plus a reasonable period thereafter to resolve any pending disputes, comply with legal obligations, and maintain audit records.

Financial transaction records may be retained for longer periods as required by applicable legal and financial compliance obligations. When data is no longer needed, we delete or anonymize it in a secure manner. You may request early deletion of your account and associated data by contacting our support team, subject to any overriding legal retention requirements.

As a fabji user, you have the following rights regarding your personal information. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you, including details of how it is being used.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: you may request deletion of your personal data. We will comply unless retention is required by law or legitimate business necessity.
• Right to object to marketing: you may opt out of marketing and promotional communications at any time by contacting our support team. Opting out does not affect service-related communications.
• Right to data portability: upon request, we can provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service if you choose.

We will respond to all verified requests within a reasonable timeframe. Where we are unable to fulfill a request (for example, due to conflicting legal obligations), we will explain the reason in writing.

fabji implements a range of technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls and role-based permissions for our internal team, regular security assessments and vulnerability scans, and a dedicated incident response process.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. If you become aware of any suspicious activity on your account or suspect a security breach, please contact our support team immediately at [email protected]. We also encourage you to use a strong, unique password for your fabji account and to enable any available two-factor authentication options.

The fabji platform integrates with third-party game providers, payment processors, and platform infrastructure services in order to deliver its full range of products. While we choose our partners carefully and require them to maintain appropriate data protection standards contractually, we are not responsible for the privacy practices of these third parties. Each provider operates under its own independent privacy policy.

fabji does not link to external websites for promotional or informational purposes. Should any external link appear in an error message or in platform communications, please note that fabji has no control over the content or privacy practices of external websites, and accessing such sites is at your own risk.

fabji is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal information from anyone under the age of 21. During the registration process, we require users to confirm their age, and we may request identity verification documents to confirm that you meet the minimum age requirement.

fabji reserves the right to modify this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users by email or via an on-platform notification. The updated policy will take effect immediately upon publication.

We encourage you to review this Privacy Policy periodically so that you remain informed about how fabji collects, uses, and protects your information. Your continued use of our platform after any changes have been published constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fabji handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.